Frequently Asked Questions
If you have questions, we have answers… Find our most frequently asked questions below. If you have additional questions, reach out to us through our online form for a quick reply.
Questions about Group Classes?
Have you tried Pilates before? Does working out with others help motivate you? Do you want to get access to our best rates? Do you enjoy a high-paced session that pushes you to the next level? Then sign up for a group class!
For those who have never done Pilates before, we highly recommend coming in for a private session FIRST. Group classes tend to move quickly and because we have clients manage their reformers and change their own springs, etc., it can feel a bit overwhelming if you’ve never done Pilates, let along been on a reformer before. So, although we don’t require clients to complete a private session first, we highly urge you to take advantage of one so that you can go over some of the Pilates fundamentals, and get more acquainted with the reformer before putting yourself in a group class setting. We have a great option for you (take a look here) if you would like to take a couple private sessions first.
Yes we do. We have a 24-Hour Cancellation Policy. We require at least 24 hours prior notice if you have to cancel or reschedule your session. We simply can not make any exceptions for this policy. If you do not give 24 hours of notice, you will lose your class. Or you will be charged if for some reason you have not yet paid for your class.
All group classes are conducted on Balanced Body Allegro 2 Reformers and make use of a wide array or props and accessories, including Jump Boards, resistance bands, magic circles, boxes and handheld weights. It is FULL BODY! Each person is responsible for their own reformer and must change their own springs, grab straps, etc in a group reformer class.
All classes of the Four and Eight Class Pack must be used within 30 days. Your first scheduled class sets the activation date for your class pack. This means that the time clock doesn’t start ticking until the date of your first scheduled class.
Single Group Classes are great for those who cannot commit to coming to four or eight more classes in a month. It is a great option for those visiting from out of town or for those with unpredictable schedules and cannot commit to a package.
Questions about Private Sessions?
Do you prefer one-on-one training? Do you have injuries or specific limitations that requires a more rehabilitative based approach? Or are you new to Pilates? Group class schedule doesn’t work for you? Then a private or semi private session might just be the perfect thing for you.
There is a right way and a wrong way to doing Pilates exercises. To get the most out of your classes, we recommend our Introductory Package to familiarize yourself with the reformer and learn the general repertory of exercises before moving into a Group Class.
That’s a great question! You must have a partner in mind. We do not typically have a pool of people to pull from. Because semi-private sessions involve more than one party, we require that you schedule this through us directly over the phone. Please give us a call at the studio and we will schedule that ourselves through the MindBody Scheduling System. We do require a credit card to hold the reservation.
We recommend and require that all Private Sessions must be used within 6 months your first scheduled session. Introductory Packages must be completed within 1 month after the purchase date.
Yes we do. We have a 24-Hour Cancellation Policy. We require at least 24 hours prior notice to cancel or reschedule your session. We simply can not make any exceptions to this policy. If you have to cancel or reschedule your session with less than 24 hours of notice, you will lose your session if you have already paid for it. If you have not yet paid for your session, then you will be charged the full session price for late notice.